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All the latest news for auto recyclers

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Survey should help future development

SEDA EasyDrain
SEDA wants to hear from all dismantlers in their on-line survey with the aim to better understand the industry and build equipment to improve our businesses in the future.
SEDA are currently running an on-line survey which they would like as many ATFs and dismantlers (not just SEDA operators) to complete. This information is important as it helps SEDA better understand the needs of our industry. You will even be included in a sweepstake to say thank you for the few minutes of your time.


We asked the company what the reasoning was behind the survey? SEDA’s head of marketing, Andreas Rieser explained, “This survey will help us understand what our customers, and potential customers think about our products and services. Are they are happy, or perhaps experiencing issues with SEDA equipment? The answers to questions such as these are very important to us. Only with this information can we optimise our service and continue to improve our products. In fact, our customers benefit from this as well. For example, the design of the mobile SEDA hydraulic converter cutter stand was changed due customer feedback as was the individual assembly of the SEDA EasyDrain and SEDA DrainTower so customers views are very important to us.”

Andreas went on the explain, that although they are an international company with customers all over the world, it isn’t always straight forward to get the thoughts and suggestions from them. “So this is why we have launched our first online survey,” he said. “With our feedback form and our special online survey, our clients have the opportunity to tell us their needs, and with different time zones all over the world, the online survey is always easy to access, 24 hours a day.” This survey only takes a few minutes and SEDA really want to hear your views. As Andreas put it, “ Tell us your opinions so we can improve every day - and don’t forget, you also can win a great prize!

When the survey is closed in Spring 2012, SEDA will share their findings with us so look out for what the industry thinks when we report back next year.

So take a few minutes to answer the questions. You can access the survey from the SEDA website.


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