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Find a Part gets re-born

Find a Part website
Find a Part goes back to the 70's but will this relaunch restore its former glory?.
Find a Part was one of the first into the parts locator market with a history dating back to 1978. We haven’t heard much of the name in recent years but that looks set to change with new owners, a comprehensive re-brand and the launch of what they tell us is a new and easy to use website.

Find a Part’s management consultant, Paul Fox was keen to make the revamped service more customer focused and spoke to potential parts buyers and suppliers as to what they wanted from a parts locator service. The list included:
  • Free internet access
  • User friendly site
  • No premium rate phone numbers
  • No premium rate text messages
  • Simple free text parts input without complicated or confusing drop down boxes
  • Able to see who the parts seller is without premium rate numbers
  • No hidden costs whatsoever
  • Quality guaranteed parts
  • No inflation of parts prices – the price you quote is the price quoted to the customer
So that was the challenge, and they believe they have been able to deliver on all these points. Paul told us that the new service has been welcomed with open arms by buyers and sellers alike. Paul said, “In fact what we’ve now seen such an increase in parts requests that we have had to increase the number of parts suppliers to keep pace with demand. Further, our internal admin stats show us that 82% of customers in the database are re-using the Find a Part product on a regular basis. Retention of customers to this level proves the “no hidden or added costs” formula is working”.

Paul went on to explain that the number of suppliers is being limited and is aligned to the number of requests generated. He said, “We do not believe in taking on members just for the income it generates, we believe that a return on investment is paramount to the longevity of our partnership”.
So how much does it cost?
Membership rates vary depending upon the number of makes/models/parts type etc a dismantler or remanufacturer wishes to see requests for and Find a Part can explain this in much more detail. Paul told us that they tailor deals to suit individual business needs. We asked them to give us an indication of cost which is set out below but bear in mind that rates are tailored to your requirements but typically:
All Makes/Models £450 per month (MVDA Members £400) Offer Price £225/£200 respectively
Specialist Dismantlers £250 per month (MVDA Members £200) Offer Price £125/£100 respectively

If you’re wondering what the discounted rates are there’s a couple of points. They are offering a 3 month half price trial with a further discount for MVDA Members. In fact you save more than the MVDA membership with the discount so if you’re interested you would be advised to sign up! Discounted rates are also available for European based dismantlers, who are members of their countries’ recognised dismantling association (Preferably an EGARA European Group of Automotive Recycling Associations Member).

Paul tells us that there’s lots more development work being carried out so things will get better and better. If you’re interested or would like to know more, you can contact Paul Fox by email or give him a call on 07923 964840. You might also want to take a look at the new Find a Part website here.

December 2014

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